1. General Conditions of Sale

1.1 The following general terms and conditions of sale (hereinafter, “Condition of Sale”) exclusively applies to all sales contract concluded at a distance through the website numbering.callipigia.com ( hereinafter, “Website”) between SAS Sinterizzati S.r.l., company incorporated under Italian law, with registered office in Bologna, via G. Matteotti street, 1 – 40010 Sala Bolognese (BO), enrolled in the Chamber of Commerce in Bologna with n. 03015091204, P.IVA 03015091204 (starting now, “Seller”) and the Customer, natural person, who acts for purposes unrelated to commercial, handcraft, business and professional activities (“Customer” or “Consumer”) in the version published on the Website at the time of the Consumer purchase.

1.2 To agree with the current Conditions of Sale, the Customer must select the box “Agree” under the section “Confirm” of the order, before entering the request (“Order”). In case of missing agreements to the following Conditions of Sale, it will be impossible to complete the Order of the Products through the Website.

1.3 The following Conditions of Sale don’t affect the Customer’s rights recognized by the law and complies with the Italian Legislative Decree no. 206/2006 (Consumer Code) and the Legislative Decree no. 70/2003 (Electronic Commerce Code)

1.4. With the transmission of the purchase, the Customer agrees that all the necessary information related to the Order and the Condition of Sale have been sent to his/her e-mail address, which Customer declares himself during the registration to the Website, that is during the purchasing process.

1.5 To make purchases through the Website, the Customer must be of legal age (18 years old) and have the legal capacity to enter a contract, which he declares to possess.


2. Characteristics of the Product, availability, and prices

2.1. The Products are sold with all the features described in the Website and based on the Setting Conditions published at the time of the Customer’s Order, excluded any other term and condition.

2.2 All the Products are subjected to the availability of the moment. The Seller reserves the right to vary the typology of the Products, the characteristics, and the relative price, without any advanced notice. During the conclusion of the contract, the Customer will be informed in regards to the time necessary and/or the eventual impossibility to fulfill the Order due to the lack of availability for the Product required. Therefore, the Customer is invited to verify the final selling price before sending the request.

2.3 The cost of the Product is the ultimate price, comprehensive of all the applicable taxes and fees, except for the delivery charges shown inside the order form.

2.4 The Website information doesn’t represent an offer from the Seller to the public, but an invitation to the Customer to make a contract proposal for the purchase, which can be accepted by the Seller.


3. Purchasing methods and contrast enhancement.

3.1 Before sending the Order, which as the value of a contractual proposal, the Customer is invited to carefully read the instructions provided during the purchasing process and these Conditions of Sale, which are an integral part of the Order itself. By transmitting the request to the Seller, the Customer is required to accept them in full and without reservation. Before proceeding with the purchase of the Products, by sending the purchasing order, the Customer must:

  • Carefully read these Conditions of Sale and the information regarding the right of withdrawal,
  • Print a text through the print command and to memorize them or to reproduce a copy for personal use,
  • Identify and correct any errors in entering his/her data, using the appropriate modification procedure indicated on the Website, before submitting his/her Order.

3.2 To purchase the Products, the Customer must complete and send the order form in the electronic format to the Seller, following the instructions contained on the Website. The Consumer must insert the Product in the specific virtual shopping cart, see the finished purchase and display the summary of the Order to be executed, with the possibility of modifying the contents, take vision, read and accept the Conditions of Sale by inserting the appropriate check mark and view the Privacy Policy. Finally, the Customer will have to select the payment method and choose the “proceed with the order” option.

3.3 The Consumer purchase is accepted by the Seller, and the contract concluded only after the verification of the availability of the Product and the occurrence of the debit of the price in his/her credit card. The Consumer will receive at the e-mail address – provided to the Seller during the registration on the Website, or through the transmission of the Order – an e-mail confirming the Order itself, which will furnish the link of the current Conditions of Sale, the summery of the Order and the description of the characteristics of the chosen Product. The Consumer order, the confirmation, and the general conditions applicable to the relationship between the Parties will be filed electronically by the Seller in his computer systems. The Consumer could ask for a copy sending an e-mail to the Seller using the e-mail address store@numbering.me

3.4 The Seller reserves the right to process the Order partially in case of lack of availability of one or more Products ordered by the Customer. In this case, the Consumer will be charged online with the sum corresponding to the Order processed.

3.5 Besides the uses described in the Privacy policy, which are subject to the expressed agreement of the Customer, the format with the Order and the data of the Consumer related to the Order will be kept by the Seller for the time declared by the current legislation.

4. Payment methods

4.1 The Customer could pay the price of the Products and the relating delivery charges using a credit card.

4.2 The Seller accepts the payments made by Nexi e Pay Pal

4.3 The transfer will be charged in the Consumer’s credit card only after:

  • The Seller verifies the credit card data.
  • The company of the Customer’s credit card has provided the authorization for the charge.
  • The Seller has confirmed the availability of the Product, and therefore the Order is ready to be processed

4.4 If, for any reason, the transfer of the debt amount due from the Customer proves impossible, the purchase process will be automatically erased.

5. Delivery goods and acceptance

5.1 Generally, the Website shows the availability of the products and the delivery time; however, this information must be considered purely indicative and not binding for the Seller.

5.2 The Seller undertakes to do everything in its power to comply with the delivery times indicated on the Website and, in any case, to perform the delivery in a minimum time of 2 days up to a maximum of 6 days, starting from sending the order acceptance e-mail to the Customers.

5.3 The Website indicates the availability or otherwise of the Products. If an ordered Product is not available for the delivery despite confirmation of the Order, the payment, possibly already made by the Customer, will be promptly reimbursed.

5.4 The shipment of the Product ordered by the Consumer will take place in the mode selected by the time the Order is sent. The Consumer undertakes to check without delay, and in any case not later than 8 (eight) days from the receipt of the Products, that the delivery is correct and includes all and only the Product purchased. In case of any defects of the Product received or of their differences concerning the Order made, the Customer must inform the Seller within this period, according to the procedure referred to the following art.6 of the Conditions of Sale.


6. Legal guarantee of conformity, reporting of conformity defects, warranty interventions and returns

6.1 The Seller guarantees to the Costumer the absence of defects and non-conformities of the Products for a period of 2 (two) years from the delivery date. Any warranty is excluded in case of use or washing that does not conform to the proper one of the Product and the proper instructions/warnings provided by the Seller, or in the illustrative reference documentation, in the tags or labels.

6.2 The Consumer has the need to examine the products in the shortest possible time, a penalty of forfeiture of the present warranty, to report some defects and non-conformity within 2 (two) months from the discovery, transmitting to the seller a communication by e-mail with indication of the defect and / or non-compliance found, as well as at least n. 1 (one) photograph of the product, the reply is sent by the seller and the tax receipt.

6.3 Following receipt of the complaint and related documentation, the Seller will assess the defects and non-conformities reported by the Consumer. After carrying out the quality checks to verify the actual non-conformity of the Product, the Seller will decide, at its own discretion, if authorize the return of the Products by providing the Consumer with a reply by e-mail to the address provided by the latter during the process of registering on the Website or during the purchasing process. The authorization to return the Products will, in no way, constitute recognition of defects or non-conformities, which the Seller will verify only after the return. The Products for which the Seller has authorized the return must be sent back to the Consumer, together with a copy of the return authorization notice, in the terms and according to the methods indicated in the return authorization communication, to the following address: SAS SINTERIZZATI S.r.l. – Via Matteotti, 1 | 40010 Sala Bolognese (BO) Italy.

6.4 If the Seller is required to reimburse the Consumer the price paid, the refund will be made, where possible, by the same means of payment used by the Consumer when purchasing the Product or by bank transfer to the current account indicated by the Consumer at the time of the defect complaint.



7. Responsibility

7.1 The current Conditions of Sale establish all the obligations and the responsibilities of the Seller in relationships to the Products. In particular, the Seller doesn’t guarantee the conformity of the Product to the finalities of the Consumer.

7.2 The Seller answers to all the damages provided to the Costumer by the company or third parties service providers only in the sense of willful intent or gross negligence. Damages or reimbursement of costs for lost profits is also expressly excluded, as well as indirect damages, unforeseeable damages, damages due to loss of chances, resulting in damages, and contractual penalties.

7.3 The limitations of liability provided for in this article do not apply in the event of intent, gross negligence, nor in the event of personal injury, such as death, injury or illness and in the event of damage resulting from the manufacturer’s liability for a defective product, or any other if the liability cannot be excluded or limited by law.

8. Right of withdrawal

8.1 The Consumer is entitled to withdraw from any contract concluded under these Conditions of Sale, without any penalty and without specifying the reason, within the term of 14 (fourteen) days from the delivery of the Product

8.2 To exercise the right of withdrawal, the Consumer must inform the Seller, before the terms established by the art.8.1, about the decision, by sending an unequivocal statement to the Seller using the e-mail address store@numering.me.

8.3 In case of exercise of the right of withdrawal, the Seller must fully refund the price of the Products as long as they will be returned by the Customer within 14 days from the exercise of the right of withdrawal untouched and undamaged, accompanied by the related receipt and the original packaging. The Seller is entitled to withhold the reimbursement until he has received the Products or until the Consumer has demonstrated that he has returned the Products, depending on which event occurs first.

8.4The Seller reserve the right to refuse the return of those Products which don’t comply with these requirements.

8.5 The Consumer bears the risks and the direct costs of returning the products.

8.6 Refunds will be made with the same payment method used for the purchase or by bank transfer to the current account indicated by the Consumer in the notice of withdrawal, within 14 (fourteen) days of receipt of the Consumer’s withdrawal notice.



9. Intellectual property rights

9.1 The Consumer declares to be informed that all trademarks, names, as well as any distinctive signs, names, images, photographs, written text or graphics used on the Website or relating to the Products are and remain the exclusive property of the Seller and / or of the its assignees, without any right to the Consumer deriving from access to the Site and/or the purchase of the Products.

9.2. The contents of the Website may not be reproduced, either in whole or in part, transferred by electronic or conventional means, modified, or used for any purpose without the prior written consent of the Seller.



10. Consumer’s data and privacy policy

10.1. Certain personal data of the Consumer are required to proceed with the registration, the forwarding of the Order and therefore, the purchase of the Products. The Customer acknowledges that the personal data provided will be recorded and used by the Seller, in compliance with the legislation referred to in the Italian law Legislative Decree no. 196/2003 – Privacy Code and its subsequent changes, to execute each purchase made through the Website and, subject to its consent, for any further activities as indicated in the specific privacy statement provided to the Consumer through the Website at the time of the registration or during the purchase process.

10.2. The Consumer declares and guarantees that all the data given to the Seller during the purchasing and registration process are correct and truthful.

10.3. The Consumer may at any time update and/or modify and/or request the deletion of his / her data provided to the Seller through the specific section of the Website, accessible after authentication.



11. Applicable Law and Jurisdiction

11.1 These General Conditions are governed by Italian law.

11.2 For disputes arising from the interpretation, validity, and/or execution of these General Conditions the mandatory territorial jurisdiction will be that of the judge of the place of residence or domicile of the Consumer.


12. Contacts

For more information and assistance on the Website or about the methods of purchasing online, the Customer can contact the Seller at the following e-mail address: store@numbering.me.

Delivery costs

Shipments to Italy

Numbering bears the delivery costs which are included in the price of items for all of Italy, except for Venice Lagoon, Livigno and the smaller islands, that will require a contribution for shipping costs of € 18.50 including VAT. This supplement will be communicated to the Customer after acceptance of the Order.

Shipments to Europe

Numbering bears the delivery costs which are included in the price of all items for Europe, except for all the following sites:

  • For the inhabitants of Great Britain, a contribution will be required for shipping costs of € 10 including VAT. This supplement will be communicated to the Customer after acceptance of the Order.
  • For the inhabitants of Corsica (France), a contribution will be required for shipping costs of € 35 including VAT. This supplement will be communicated to the Customer after acceptance of the Order.
  • For the inhabitants of Madeira (Portugal) and the Balearic Islands (Spain), a contribution will be required for shipping costs of € 20 including VAT. This supplement will be communicated to the Customer after acceptance of the Order.


US shipments

Delivery costs of € 30 including VAT are to be paid by the recipient.

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